How do I update my address with Fidelity?

The employee W2 address in Web4U is reported to Fidelity on a demographic feed. Please confirm your W2 address is correct in Web4U, and email hr.benefits@wwu.edu if it does not match. 

How do I update my address for Benefits?

The employee W2 address in Web4U is reported to Washington State Healthcare Authority on a demographic feed. Please confirm your W2 address is correct in Web4U, and email hr.benefits@wwu.edu if it does not match.

When do my benefits start?

This depends on start date and employee classification. In most cases, it starts the month after first date of employment.

How do I get my insurance cards?  Please specify how to get medical vs. dental vs. vision cards

Insurance cards are sent by selected providers within the first month of coverage. Please contact insurance carrier if you don’t receive it via USPS. Vision and dental cards are not normally provided. 

I just had a baby, how do I add them to my insurance?

Please log onto your Washington Healthcare Authority account and request a Special Open Enrollment. You will need to upload specific documentation to prove eligibility. Benefits 24/7

I just got married, how do I update my information and add my spouse?

Please log onto your Washington Healthcare Authority account and request a Special Open Enrollment. You will need to upload specific documentation to prove eligibility. Benefits 24/7